Privacy Policy

Effective Date: 2025.02.25

Company Name: WL Trade Limited

Website: riisk.io

Contact Email: [email protected]

Introduction

At Riisk, we value your privacy and are committed to protecting the personal data of our clients,

users, and visitors. This Privacy Policy explains how we collect, use, store, and disclose your

personal information when you interact with our website, platform, and services.

By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

Who we are

Riisk, is a brand name of WL Trade Limited, a private company limited by shares (Ltd), registered in Mauritius with registration number GB2420314, licensed and regulated by the Financial Services Commission (FSC), Mauritius. The registered office of WL Trade Limited is at 40 Silicon Avenue Suite 201, 2nd Floor, The Catalyst, Ebene Cybercity, 72201 Mauritius.

Protecting your privacy and personal and financial data is one of our top priorities at Riisk.

Important Information

This Privacy Policy relates to your use of our website(s), the Riisk trading platform (“Riisk Platform”), and mobile and desktop applications (together the “App”), and to information collected by us in relation to your opening of and managing your account and the services provided by Riisk.

Our services include online brokerage solutions, offering fast, secure, and flexible access to a wide range of CFDs on global markets. Clients can trade through a powerful, developer-expert-designed platform. Riisk ensures transparent trading conditions and secure client fund protection.

Any enquiries regarding the use of your personal data should be sent to [email protected].

Riisk operates primarily in Mauritius, with services available to international clients, subject to applicable regulatory restrictions.

Our affiliated partners and service providers include but not limited to:

Sumsub (Client verification/KYC)
TradeCore (CRM technology partner)
DXTrade (Trading platform)
YourBourse (Liquidity aggregator)
Mas Markets (Liquidity provider)

Personal Data We Collect and Process

We may collect, use, store, and share different kinds of personal data, including but not limited to:

Identity Data: name, username, title, date and place of birth, gender, country of residence, and citizenship.
Contact Information: billing address, delivery address, email address, telephone number(s).
Documents: passport, ID card, driver’s license, proof of address, utility bills, payslips/tax returns as proof of source of funds, credit checks.
Economic Profile: assets, income, financial position, source of wealth, employment status, profession, bank account and statement, e-wallet and credit card details.
Education and Work Information: education, profession, nationality, and work details.
Contractual Data: details about the services and products offered to you.
Trading Information: reasons for opening accounts, trading experience, risk tolerance, and risk profile.
Payments and Transactions: details of payments to and from you, purchase history, deposit methods, and transaction purposes.
National Identifier Data: tax identification number, country of tax residence.
Profile Data: username and password, trading history, product preferences, interests, feedback, and survey responses.
Public Data: publicly available information, social media profiles, and other open sources.
Consents and Permissions: consents, permissions, and preferences given to Riisk.
Marketing and Communications Data: communications between you and Riisk, including letters, emails, chats, and marketing preferences.
Technical Data: IP address, login data, browser type/version, timezone, operating system, platform, and other technology used to access our services.
Usage Data: information about how you use the website, app, products, and services.

We obtain this information directly from you, through your use of our services, account opening forms, demo sign-ups, or from third parties, including:

Third-party marketing lists
Publicly available sources
Social media platforms
Introducing brokers and affiliates
Banks and credit card processors
Subscription-based intelligence databases
Fraud prevention agencies
Authentication service providers

We also process Transaction Data generated by us while providing services.

We may ask for additional personal data from time to time (for example, through surveys, special offers, or market research). Failure to provide required data may prevent us from providing requested services.

How We Collect Personal Data and Purpose

By registering a Personal Area on the Riisk Platform, you agree to the collection, systemization, storage, updating, use, anonymization, blocking, deletion, and transfer of personal data in accordance with this Privacy Policy.

We collect data to:

Register and verify accounts
Provide functional services
Improve understanding of your needs
Communicate effectively through live chat, email, surveys, and phone

We use the data provided to:

Verify identity and contact details
Configure trading accounts
Issue activation codes and passwords
Improve services and communicate availability of products, features, and promotions

We may store, review, and delete your information in line with applicable laws and regulations.

Sharing Personal Data

We may share your personal information with:

Riisk affiliates for operational support
Service providers involved in delivering services (payment processors, IT providers, analytics providers)
External auditors and professional advisors for compliance purposes
Third-party authentication services like Sumsub for identity verification
Regulators, courts, and law enforcement as required by law
Tax authorities for legal compliance
Business partners providing complementary services

We ensure that third parties maintain confidentiality and use personal information only for contractual purposes.

Security and Protection

Riisk takes appropriate security measures, including:

Limiting access to authorized personnel
Regular vulnerability scans and penetration testing
Secure storage of personal data
Procedures for handling suspected data breaches
Compliance with international security standards

Use of Cookies

We use cookies for:

Website functionality
Fraud prevention and security
Trading activity support
Website analytics and statistics

Third-party cookies may also be used by trusted partners for analytics and advertising.

Storage and Retention

Personal data is retained for as long as necessary to provide services or meet legal obligations, in combination of digital and paper records.

Data may be retained longer for:

Legal, regulatory, or contractual requirements
Historical, statistical, or research purposes

We will securely destroy or anonymize data when no longer required.

Changes to Privacy Policy

By using Riisk services, you agree to this Privacy Policy. We may update this policy periodically and notify you via email or website announcement.

Your Rights

Our affiliated partners and service providers include but not limited to:

Access personal data
Correct, delete, or object to processing
Opt out of marketing communications
Object to automated decision-making
Submit complaints to the relevant regulator

For inquiries or rights requests, contact us at [email protected].

Legal Basis for Processing

Riisk processes personal data based on:

Contractual necessity
Legal obligations
Legitimate interests
Your consent

International Transfers

Personal data may be transferred to countries where Riisk operates or engages service providers. Appropriate safeguards will be implemented to ensure lawful transfer.

Monitoring and Communications

Riisk may record, monitor, and process communications (telephone, email, social media, or in-person) for regulatory compliance and service quality.

End of Policy

Riisk may record, monitor, and process communications (telephone, email, social media, or in-person) for regulatory compliance and service quality.

Our affiliated partners and service providers include but not limited to: